Coronavirus

Ways you can help your community

Week notes 24 April 2020

Posted on 24 April, 2020

This week... 

  • Bringing locally relevant groups to every communities – groups updates  

  • Help people find local events 

  • Live activities vs pre-recorded 

  • National activities 

  • Design refresh  

  • ‘How to’ guides to help communities - stats and new guides  

Our vision 

For people that care about their community 

Who want to join forces to get things done  

Co-operate is a national community centre for co-operation  

That connects people in and across communities with one another to make things happen 

Unlike a physical community centre restricted by geography and funding, or a community digital platform distracted by monetisation  

Our product is created with communities, for communities, and is owned by communities 

The lockdown may mean communities cannot come together in person, but our mission - to help people make good things happen in communities - has never been more crucial.  

We want to start a new cooperation movement across each community in the UK. 

Read more on our updated About page. 

Group pages 

We want people to be able to find groups offering support in their area so we have created the Support Groups page.  

It’s a quick and easy way for people to find groups close to them that are offering help. 

With the help of the Co-op Party, we’ve also gathered a list of all the schemes each Local Authority is running to support people. Local Authorities have a duty of care to help people in need, so we created a simple list of links to the webpages each Local Authority has set up for people to find help: 

https://co-operate.coop.co.uk/local-authority-schemes/   

Help people find local online activities 

When searching for activities we still want people to find activities that are local to them, even if they are online, as Co-operate is about helping offline communities go online during this tough time. So we’ve made it so that people can search by typing their town, city, or postcode but the next step is allowing people to choose the distance from the location they have searched, e.g. “Within 25 miles of “Manchester”. This is an important step as it will help us learn what people define as their community. Will people mostly only want to see activities close to their location (within 1 mile) or will they be happy to see activities farther away? This is something we have been wondering for a while so it will be great to get an answer.  

Live activities vs pre-recorded 

We’re slowing building a library of pre-recorded activities. These do not have a date or time so they can overwhelm out existing time-based activities by being the most prominent when searching. So we’ve started a piece of work to decide how best to handle pre-recorded activities. 

National activities 

Although Co-operate is primarily local we are still getting activities that can be considered national. We don’t want to ignore these as they do bring value so we’re working on a way to show these activities to users without breaking our local feel. 

Design refresh  

Now Co-operate is more tightly woven with the rest of the Co-op website, we have been asked to make the design feel more like it’s part of the Co-op brand. 

We have been exploring four routes, which you can see below. Adam and Nate have given us some feedback, which we’ll be incorporating into two design routes we’ll remotely research next week. 

‘How to’ guides to help communities during coronavirus 

We’ve been writing ‘How To’ guides to support people during lockdown.

  • 14 guides have been published now 

  • The topics of the guides are based on research and user feedback 

  • We’ve had 5,788 views on articles 

  • The average time on page is 1 minute 33 seconds, which shows a positive long dwell time 

  • Our two most popular articles are ‘How to volunteer safely’ and ‘How to attend online activities’

Hope you have a good week everyone. 

The Co-operate team

Posted by Rachael on 24 April, 2020