What you need
To watch a pre-recorded event
a PC, Mac, tablet or smartphone
access to wifi
To contribute to a live event
a PC, Mac, tablet or smartphone with an in-built camera and microphone
access to wifi
a quiet room
1Master the basics
If you’re new to the internet or need a reminder of how to access things online, there are short courses you can do.
You can try courses that cover the basics including using the internet and using search engines at BT.com.
2Find an online activity
There are lots of activities you can take part in. You can:
get ideas from our How to stay healthy and entertained at home guide
3Sign up to attend or see the activity
Many groups across the UK run online activities.
If you regularly attend a local group or activity, the organiser may have sent you an email with details of how to access it online.
You’ll either be able to:
view a recording of the activity immediately
sign up to attend a live stream of an activity. This will mean that the organiser includes a link in the email or social media message they’ve sent you that allows you join at a specific time and date
The activity will either be:
a closed group which means that only people who are invited will be able to access the link
available for anyone to attend, with the link publicly viewable in an activity listing
4Find a quiet room
It can be hard to hear with distractions so try and find a room away from other people in your home.
You’ll need a room with a bit of space if the activity is physical. For example: a yoga or keep fit class
5Attend a live stream of an activity
On the date and time that the activity is due to take place, select the link that you’ve been sent by the event organiser.
You might be asked to type your name in before you can join.
You’ll be asked whether you want to connect your camera and microphone. Connecting both means you’ll be able to speak to other guests during the activity, and they’ll be able to see you.
You can also turn the camera and microphone off at any point. If you do this you’ll still be able to see and hear the person who is running the activity. They just won’t be able to see or hear you. If you have trouble accessing the activity try:
unjoining and joining again using the same link
looking for a way to send an online message – a lot of streaming services have a messaging option which alerts the other people who are there
6Let the organiser know what you thought
It can be hard for the organiser to know if people enjoyed the event and to get any feedback about what worked and what didn’t. It can encourage them to do future activities if you let them know what you thought.
Make it for everyone
try not to talk when other people are talking
if you’re in a busy environment ‘mute’ your microphone when you’re not talking
if you need to speak to someone you live with, ‘mute’ your microphone
introduce yourself when you start speaking
Tips on how to be courteous online
Share your story
Do you have a story about how your community has come together to support each other?
We'd love to share your story on our website to encourage other people to get or offer support.